Patient journey
Your medical journey, step by step
For international patients, ANAHIT.CARE structures the request, prepares the useful file, orients and coordinates the next steps of the pathway.
Six chapters
The patient journey, told in order
Each step answers a practical question and proposes the next action.
01
Express your need
Specialty, context, country and preferred language: the request is structured from the start to avoid approximations.
- Requested specialty
- Context and goals
- Country and language
- Structured form
- 02
Prepare the file
Relevant documents, medical information and useful administrative details are gathered to support a relevant orientation.
- Relevant documents
- Medical information
- Administrative details
- Structured file
03
Orientation
Matching with a listed professional according to specialty, context and availability.
- Listed professional
- Specialty and context
- Availability
- Relevant orientation
- 04
Appointment
Slot coordination, timezone handling and ICS calendar export when relevant.
- Time zones
- Coordinated agenda
- ICS export
- Operational follow-up
05
Prepare the stay
Accommodation, transport and local coordination through selected partners, according to your needs — without a multi-provider package.
- Accommodation
- Transport
- Local coordination
- Services as needed
- 06
Documents & traceability
Explicit access, logging, controlled sharing and revocability: documentation remains governed.
- Explicit access
- Logging
- Controlled sharing
- Revocability
After submission
What happens after you submit your request?
After submission, your request follows a clear path: receipt, review of the available information, any necessary clarifications, then preparation for the appropriate introduction.
- 01
Your request is received
The information you shared is recorded in the ANAHIT.CARE pathway.
- 02
Available information is reviewed
Specialty, context and useful elements are reviewed to prepare the next steps.
- 03
Additional details may be requested
If clarifications are needed, you are invited to provide them.
- 04
Matching can be prepared
When the file allows it, orientation towards the relevant actors is organized.
- 05
You are informed of the next steps
According to available features, you receive the next steps of the pathway.
Europe → Armenia
Preparing the move from one care system to another
Language, file, useful information, travel, appointments and local coordination: seeking care abroad requires structured preparation. ANAHIT.CARE organizes this transition with clarity.
- Language
- Exchanges in French or English according to your preference.
- File
- Structured information before any matching.
- Travel
- Logistical anticipation without a low-cost logic.
- Coordination
- Appointments and local contacts clarified.
Our role
Our role in your journey
What ANAHIT.CARE organises
- Request structuring
- File preparation
- Matching
- Administrative and operational orientation
- Appointment coordination
- Stay coordination when needed
- Document follow-up
Medical decisions and emergencies
- Diagnosis and prescription: outside the platform’s role
- Medical decision: belongs to the healthcare professional and the patient
- Therapeutic outcome: not guaranteed by ANAHIT.CARE
- Medical emergencies: out of scope
Practical questions
Before you begin
When should I share my file?
As soon as your need is clear. The earlier the file is structured, the more relevant orientation can be.
Can I be supported in French or English?
Yes. The platform is bilingual FR / EN and you can indicate your preferred language in the request.
Who makes the medical decision?
The medical decision remains with the healthcare professional and you.
How do I prepare the stay?
Depending on your needs, selected stay partners may support accommodation and transport.
What if my file is not suitable?
The request may be clarified, postponed or redirected. Medical emergencies are outside ANAHIT.CARE’s scope.
You do not have to organize every step alone.
ANAHIT.CARE structures your request and facilitates matching with the actors suited to your pathway.